If you are experiencing difficulties, please try the following:

1. Check the links in the Help section of the web to see if an answer is already available to assist you.

2. If you are using a commercial product such as Messenger™, Skype™ or Encounter™ / ShareItNow™, please check their appropriate help pages that typically accompany the program or which are available on the web.

3. If your request is not critical, but needs attention soon or you simply wish to inform us of a problem in the system that is not interfering with your progress, please complete the Help form below.

4. If you have tried everything else, please do not hesitate to contact the appropriate individual from the list above for further assistance. If you use email, we will try to get back to you by the next business day.

Help / Notification Form